Job Waiver Process Improvement

Project Duration: August 2019-March 2020

Project Purpose

The purpose of the job waiver process improvement project was to enhance, streamline and automate the email-based process to make it a more effective and user-friendly procedure.

Project Summary

A work group composed of campus partners from University Human Resources, the Office for Institutional Equity and Diversity, and some colleges and divisions met to review the process used to initiate a request to waive the requirement to follow the recruitment process for EHRA positions. The group used an agile methodology called a “sprint” to elicit stakeholder feedback and to identify strengths and weaknesses of the proposed process. A “sprint” is a period when a team is focused on completing a set amount of work. The job waiver work group met for five days.

Recommendations/Deliverables

The project resulted in the following:

  • The job waiver request process was moved to PeopleAdmin and automated, eliminating the need for campus partners to use email to navigate the request process.
  • A revised waiver of recruitment form.
  • Updated process maps and system workflow.
  • OIED revised the reasons a waiver of recruitment can be considered in order to be consistent with federal equal opportunity and affirmative action guidance and NC State business practices.

 

College/Division Representative

Workgroup

Ryan Bernarduci – University Human Resources
Shannon Boatwright* – University Human Resources
Ellen Coster – University Human Resources
David Elrod – Office for Institutional Equity and Diversity
Jennifer Harrison – University Human Resources
Senadzi Kpeglo* – University Human Resources
David Perryman – University Human Resources
Lori Priess – University Human Resources
Sheri Renno – College of Veterinary Medicine
Shannon Williams – Office of Research and Innovation
Rebecca Zuvich – College of Agriculture and Life Sciences

Stakeholders

Beth Buck – Division of Academic and Student Affairs
Todd Driver – University Human Resources
Margaret Erickson – University Human Resources

Marshall Love – University Human Resources
Daniel Monek – Department of Music
Neal Parker – Poole College of Management and Faculty Senate
Nikki Price – College of Sciences
Connie Reno – College of Engineering
Julie Ricker – University Human Resources
Sheri Schwab – Office for Institutional Equity and Diversity
Wendy Scott – NC State University Libraries
Courtney Thornton – Office of Faculty Affairs
Marie Williams – University Human Resources
Beth Wright Fath – Division of Academic and Student Affairs
David Zonderman – College of Humanities and Social Sciences

*former employee

 

Benefits of New Process

  • The user’s role is more clearly defined.
  • The process is clarified.
  • The definitions of the job waiver request categories are clearer.
  • The automated process includes a more effective way of tracking the status of waiver requests.
  • Users can edit job waiver requests in the PeopleAdmin system after submitting the proposals.
  • The new procedure may reduce the review process from three to five days to two days.

 

What’s Not Changing

  • OIED will review and decide whether to approve job waiver requests.
  • UHR’s Classification and Compensation will review position details and salary information related to job waiver requests.

 

Implementation Date

March 2, 2020

Questions or Feedback

The Office for Institutional Equity and Diversity manages the job waiver process. If you have questions about the process, send an email to equalopportunity@ncsu.edu. For classification and compensation questions, please contact Lori Preiss, director of Classification and Compensation, at lapreiss@ncsu.edu. You can also visit the job waiver website.

 

Project Scope (pdf version)